Episode 21 – The Customer Experience

March 22, 2021April 14, 2021otkungfu

Jen and Sandi are joined by Ray Kong, senior client partner with Ipsos and part time associate for Satori, to discuss the importance of customer experience, what it means to be ‘customer led’ and how organizations measure customer experience.

Jen’s Website

Sandi’s Website

Leave a Reply Cancel reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Welcome to the Organizational Transformation Kung Fu podcast. We created this podcast with agile leaders like yourself in mind, as a platform to share our best business development practices, self improvement tips, and share in our knowledge of what it means to be a high performing leader. We invite you to listen in as we chat with guests and provide our insight on various industry related topics, as two seasoned executive coaches.


New episodes every month!

`Meet The Hosts`


		
		Latest Posts & Podcasts
		
											
					The Hybrid Workplace Challenge
											July 22, 2021
									
											
					Episode 23 – The Hybrid Workplace Challenge
											July 5, 2021
									
											
					Episode 22 – Diversity Equity and Inclusion Revisited
											May 21, 2021
									
											
					Hello Listeners!
											April 5, 2021
									
											
					The Customer Experience
											March 30, 2021



	
		
					Copyright © 2021 OT Kung Fu. All rights reserved. Theme: Radiate by ThemeGrill. Powered by WordPress.