• Episode 21 – The Customer Experience
    Jen and Sandi are joined by Ray Kong, senior client partner with Ipsos and part time associate for Satori, to discuss the importance of customer experience, what it means to be ‘customer led’ and how […]
  • Episode 20 – Human Centered Leadership
    Jen and Sandi discuss the meaning of leadership and what this style of leading looks like. They also touch on the science of values and most relevant to this week, what the workplace will look […]
  • Episode 19 – Business Goal Setting for 2021
    Jen and Sandi discuss tapping into mindfulness and the challenge of truly understanding what we unconsciously (or consciously) do to sabotage our goals Jen’s Website Sandi’s Website
  • Episode 18 – Diversity and Inclusion in Business
    Jen and Sandi define what diversity and inclusion is and what it means to businesses. They also discuss the importance of it and what businesses need to do in order to be diverse and inclusive. […]
  • Episode 17 – Leading Remotely
    Jen and Sandi have an in-depth conversation with Ben Harris, President of Production Solutions, about how to be an effective leader when leading a primarily remote workforce. Ben shares his experience, insights and strategies after […]
  • Episode 16 – Focusing on Culture to Drive Strategy
    Sandi and Jen talk with Gary Anderson, ‘Chief Empowerment Officer’ of Nova Mutual Insurance. Gary believes that culture will drive results and on this podcast they are going to tap into some to the interesting […]
  • Episode 15 – Generating a Productive Workplace Culture
    Sandi and Jen sit down with Tony Gareri, CEO and “Chief of WOW” of Roma Mouldings and talk about the importance of generating a productive workplace culture. Find out in’s and out’s of how Tony […]
  • Episode 14 – Change: Embracing What’s Next
    In this episode Master Coaches Jen and Sandi talk about change. Workplace organizations are going through seismic shifts in how work is getting done and leaders are faced with charting this new course in addition […]
  • Episode 13 – Upskilling Your Team
    With rapid change comes the need for new skills as well as updated skills. This podcast covers some thinking and strategies around the need for on-going skills development, some solutions on how to incorporate skills […]
  • Episode 12 – All About Teaming
    Jen and Sandi talk about teaming and everything that goes into being a highly productive team. The talk about teaming in a virtual environment and the challenges of keeping teams engaged when everyone is remote. […]
  • Episode 11 – Tips from a Virtual Teaming Expert
    Sandi and Jen welcome special guest Trina Hoefling. Trina is an expert in Virtual Teaming.  Jen, Sandi and Trina discuss working as a virtual team and many of the issues that crop up and how […]
  • Episode 10 – Leading And Managing Tips During The Pandemic
    Jen and Sandi share some thinking, ideas and strategies for dealing with and leading during the pandemic. Stay Safe! Jen’s Website Sandi’s Website
  • Episode 09 – Values at Work
    Jen and Sandi touch on the following topics around values: The importance of core values What are core values? Why are they important? How to choose them? Jen’s Website Sandi’s Website
  • Episode 08 – Trust in the Workplace
    Sandi and Jen talk about Trust in Management and Leadership roles as well as Trust in Teams and how to build trust for better business outcomes.  They also discuss tools to help with trust building. […]
  • Episode 07 – Trends in Business Training and Development
    Sandi and Jen take about trends. They discuss Teams, Trust, Courage and Vulnerability, Communication, Recognition and tools like the PXT Select™ and Five Behaviors. Jen’s Website Sandi’s Website
  • Episode 06 – Coaching vs Managing
    Jen and Sandi talk about coaching vs managing and how coaching and managing work together. They also chat about what it takes to have a coaching culture and what are some of the pitfalls and […]
  • Episode 05 – Productive Conflict
    Jen and Sandi talk about conflict in the workplace and how to make that negative experience a more productive event for you and the business. Jen’s Website Sandi’s Website
  • Episode 04 – The What and How of Business Vision Statements
    Sandi and Jen talk about business vision statements and the differences between business vision statements and business mission statements. Jen’s Website Sandi’s Website
  • Episode 03 – Workplace Accountability
    Jen and Sandi discuss accountability and how it relates to engagement and poor performance. They talk about what it really means to hold accountability in the workplace. Jen’s Website Sandi’s Website
  • Episode 02 – Defining Company Strategy
    Sandi and Jen talk about defining company strategy and company strategy in relation to company mission, vision and goals. Jen’s Website Sandi’s Website
  • Episode 01 – Intro to OT KungFu and Sandi and Jen and Strategic Planning
    An organization’s or division’s strategic plan is critical to set direction but is often confused with goals and tactics because executives are keen to see results. Learn to be comfortable with a broader view and […]