reviews

Episode 46 – Critical Thinking and Problem Solving for Teams: A Red Teaming Review

Episode 46 – Critical Thinking and Problem Solving for Teams: A Red Teaming Review

otkungfu

Welcome back to OT Book Club, er, we mean OT Kung Fu! Jen and Sandi invite you to listen in as they discuss “Red Teaming: How Your Business Can Conquer the Competition by Challenging Everything” by Bryce G. Hoffman.

Enjoy the ASMR of Jen and Sandi flipping through to their favorite parts and points of the book and how you can empower your teams to think critically in tough situations, and how you can get that critical thinking to produce critical solutions! If you want Jen and Sandi to review more books/literature about teams or accountability in the future, let us know!

Thank you so much for listening! Make sure to check out the video cast under the “Videos” tab!
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Episode 45 – The Customer Experience and a Coaching Approach with Dan Coldwell

Episode 45 – The Customer Experience and a Coaching Approach with Dan Coldwell

otkungfu

Here to tell you not to live in fear of bad reviews, Jen and Sandi are joined by Dan Coldwell this week, a colleague of Sandi’s at Satori Consulting, Inc. Dan has 30 years of experience in financial services as an executive and industry speaker and has also served as chief marketing and chief operations officer in past positions. He is a hockey certified coach, and he “cross-pollinates” (as he puts it) between the business and sports world.

Listen along as they chat about:

  • -acting on feedback/pain points
  • -the 3 steps of responding to feedback
  • -Feedback collection Do’s and Don’ts
  • -how to not fear bad reviews because of what they do for good reviews

Thank you so much for joining Jen and Sandi, Dan! If you’d like to chat more with Dan about the customer experience, you can contact him through the Satori Consulting, Inc. site.

Thank you so much for listening! Make sure to check out the video cast under the “Videos” tab!
Connect with Jen on LinkedIn
Connect with Sandi on LinkedIn

Have a comment, question, or topic for Sandi and Jen? Leave us a comment on LinkedIn!

Jen’s Website

Sandi’s Website